CONDITIONS GÉNÉRALES

PRÉAMBULE

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The General Terms and Conditions of Sale are concluded on the one hand, between CHINOISES, owner of the domain www.chinoises.fr, under the reference number SIRET 84964490100019-  whose head office is established in France, at 4 rue Ampere, 75017 Paris, and thereafter referred as CHINOISES on the other hand, any natural or legal person, making a purchase on the site www.chinoises.fr, and thereafter called "the customer".

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ACCESSIBILITY

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The General Terms and Conditions of Sales detailed below apply to all orders placed with CHINOISES website for all products and services offered. They can be accessed at any time on the Website and CHINOISES reserves the right to adapt or modify the T&C’s at any time.

For technical maintenance and/or security reasons, CHINOISES and WIX website platform may be obliged to partially or totally suspend access to the Website temporarily and without notice. By accepting these Conditions of Use, users accept any such technical interruptions.

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PRODUITS

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The products offered for sale are those described and available on the Website, within the limit of available product stock. Information is updated in real time. Nevertheless, errors might occur during the update. CHINOISES cannot be liable in case of an order cancellation because of stock depletion.

CHINOISES takes the greatest care in the presentation and description of the products in order to provide the customer with the best possible information.

It is possible that client may receive an item previously returned by another person. Nevertheless, intact items that have not been worn are only accepted, after thorough check before being placed back in stock. In any case, in the event of nonconformity of the product delivered compared to its description on the Website, the customer may either exercise his right of withdrawal, or implement CHINOISES guarantee of conformity which will, where appropriate, result in an exchange or refund of the price (in whole or part) that has been invoiced.

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COMMANDES

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Acceptance of an order placed on the Website is subject to compliance with the procedure put in place by WIX and CHINOISES, expressed by a succession of different stages that the client shall follow in order to validate their order. Client may at any time change or remove the products added in its Shopping Bag. The Shopping Bag summarizes the products selected by the client, as well as its price, V.A.T. and shipping costs, excluding customs and other taxes. Client may modify at any time its Shopping Bag before validating the order. Confirmation of the order by the client implies the acceptance of all provisions of T&C’s. An email confirmation summarizing the order (products, prices, product availability, quantity etc.) will be sent to the customers right after. For this purpose, the customer formally accepts the use of email for receiving confirmation of the contents of their order from the company CHINOISES. Customers also formally accepts the use of personal phone number for shipping purpose only. In order for the carrier to deliver at a convenient time and to verify identity.  

Despite the best efforts of CHINOISES to satisfy the client expectations, CHINOISES may be obliged to cancel an order even after having sent a confirmation by email. In such case, the order will be reimbursed and the client will be notified by another email.

 

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PRIX ET CONDITIONS DE PAIEMENT

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Prices are mentioned in the Website in Euros, including VAT but excluded any customs duties and other taxes. Certain countries outside the European Union may be subject to additional charges (duties, taxes) upon reception depending upon the legislation of their country. 

The products are payable on the day of the order. Credit cards accepted are VISA, MasterCard and American Express.

The purchases shall be settled via the fully secure platform provided by our partner STRIPE. The checkout is directing to a secure connexion SSL. (Customers can control this is secure page by checking that the URL address is beginning by "https" and that a small lock logo is visible on the address bar too.)
Our partner STRIPE is a Level 1 certified PCI/DSS payment solution (the highest level of security to pay online.) The Card/Bank data the customer will enter on CHINOISES website is encrypted and will never circulated in clear on the Internet. All data are only processed by STRIPE and are never in CHINOISES possession.  All payments datas are directly transmitted to STRIPE. As the case may be, a notice of the order cancellation for error of payment is sent to the client by STRIPE to the email address registered by the client